Made to Order, Payment, and Shipping Policies
MADE TO ORDER PRODUCTS:
🦈 By purchasing products labelled "Made to Order" you acknowledge that these products are made as orders arrive for them. These items are subject to processing times outside of regular processing as they are handmadeÂ
🦈 Items may take longer than stated processing due to delay in arrival of supplies or other issues outside of our control - this will always be updated on our announcements and in an email/message to buyers.Â
- Please note:
- For orders containing 5 or more made to order products of the same design may include additional time delays of 2-3 business days for assembly timeÂ
- For orders containing 3 or more made to order products of different designs may include 2-3 additional days to complete for assembly time
- Either Daiku or WorkshopWife (Tan) will reach out to advise of updates and delays where possible - if you have a question regarding your order please email or contact us on Instagram
 Last updated: 18.11.2024 AEDST
PAYMENT & SHIPPING:
🦈 By purchasing this product, you agree that there are no refunds given upon purchase. We will not be held responsible for any orders that are damaged during or after shipping.
🦈 Domestic orders may take up to 1-2 weeks to arrive.
🦈 International orders may take up to 2-6 weeks (or longer due to customs) to arrive.
(By purchasing you agree to the responsibility of any import/customs fees.)
Please contact us if your order does not arrive after the above time frames.
We will be happy to discuss replacing any lost items, however you may be liable for additional postage expenses.
Please ensure that your shipping address is correct and updated. We will not be held responsible for any extra shipping charges if your order needs to be re-shipped due to an incorrect address. Items cannot be redirected once postage has been booked, if you realise that you have made an error regarding your address, please email us ASAP using the contact form, please include your order reference number.
PLEASE double-check your selection as we do not do accept refunds/exchanges/cancellations for change of mind..
And feel free to ask us any questions before submitting your order.Â